Everything people usually ask before connecting their account.
No. ReplyWave connects entirely through Instagram's own official Graph API (the same platform ManyChat, Chatfuel, and other Instagram automation tools use) — there's no browser automation, scraping, or fake accounts involved. You authorize it through Instagram's real login screen and grant only the specific permissions it needs.
Yes. Instagram's API only supports professional accounts (Business or Creator), not personal accounts. Switching a personal account to a professional one is free and takes a minute in Instagram's own app settings.
Within seconds. ReplyWave is notified the moment someone comments (via Instagram's real-time webhooks), matches it against your automation, and sends the reply right away — not on a delay or a polling schedule.
Yes. Each automation has an optional "reply publicly" toggle — when it's on, ReplyWave posts a public reply under the comment in addition to sending the private DM.
If you turn on "require a follow before replying," commenters get asked to follow you and message back first. ReplyWave checks their real follow status through Instagram's API once they reply — if they've followed, they get the real message; if not, they get the same nudge again.
Both. You can set an automation on a specific post or reel, apply it across everything you've published, or have it activate automatically on your next post or reel.
Your Instagram access token is encrypted at rest, and ReplyWave never sees your password — login happens entirely through Instagram's own authorization screen. See the full privacy policy for exactly what's collected and why.
ReplyWave is currently free to use while we're in early access. There's no hidden fee or credit card required to connect your account.
Yes, anytime, from your dashboard — you can pause an automation without losing its settings, or delete it entirely.
Connect your account and see it in action — it takes about 30 seconds.
Connect Instagram